Student Support
The Student Support Department is here to partner with schools and families to help every student feel supported, connected and successful. Our team works to remove barriers to learning by providing services such as school counseling, school social work, mental health support, attendance support and family resources so that students can thrive, both in school and in life.

Popular Student Support Resources
- Contact Us
- Frequently Asked Questions
- Family Resources / Parent Education Series
- Mental Health Therapists
- Need Help?
- School Counseling
- School Social Work
- Student Support Area Info and Directories
Contact Us
Contact the Student Support Department
Dr. Jay Jones, Assistant Superintendent of Student Support
704-296-9850
jay.jones@ucps.k12.nc.us
Dr. Kasha Giddins, Director of Student Support
704-296-9898
kasha.giddins@ucps.k12.nc.us
Wendy Nielsen, Director of Nursing
704-296-0846
wendy.nielsen@ucps.k12.nc.us
Stephen Hancock, Director of School Security
704-296-3065
stephen.hancock@ucps.k12.nc.us
Contact School Counselors
- Elementary School Counselors
- Middle School Counselors
- High School Counselors
- Special Purpose Counselors
Elementary School Counselors
- Antioch Elementary: Whitney Herwig
- Benton Heights Elementary: LaQuisha Brown
- East Elementary: Jennifer Lodge
- Fairview Elementary: Taylor Heimrich
- Hemby Bridge Elementary: Laura Conway
- Indian Trail Elementary: Kaitlyn Hamilton
- Kensington Elementary: Kylene Maxwell
- Marshville Elementary: Brittany Traywick
- Marvin Elementary: Madison Levan
- New Salem Elementary: Liz Lanier
- New Town Elementary: Jessica Webster
- Poplin Elementary: Laura Moreira
- Porter Ridge Elementary: Brianne Johnson
- Prospect Elementary: Kenya Fowler
- Rea View Elementary: Jessica Sellitti
- Rock Rest Elementary: Chloe Mills
- Rocky River Elementary: Kaitlyn Jackson-Manno
- Sandy Ridge Elementary: Allison Parkhurst
- Sardis Elementary: Breanne Villas
- Shiloh Valley Elementary: Konstantinos (Konner) Mantekas
- Shiloh Valley Primary: Caroline Greer
- Stallings Elementary: Stephanie Zak
- Union Elementary: Kristina Ellerbe
- Unionville Elementary: Stacy Burnette
- Walter Bickett Elementary: April Berry
- Waxhaw Elementary: Kathryn Williams
- Weddington Elementary: Laurie Harper
- Wesley Chapel Elementary: Rene Katkowski
- Western Union Elementary: Sarah Gagne
- Wingate Elementary: Kelly Sellers
Middle School Counselors
- Cuthbertson Middle: Hillary Vaughn (6), Rachel Robinson (7), Kurt Miller (8)
- East Union Middle: Misty Tarlton (6), Mary Sorrells (7), Katie Haigler (8)
- Health Sciences Academy at Monroe Middle: Jelissa Conway (6), Jamori McNeil (7), Shan Robinson (8)
- Marvin Ridge Middle: Caroline Myers (6), Nicholas Suarez (7), Shana Harris (8)
- Parkwood Middle: Amy Schmidt (6), Meeia Robinson-Smalls (7), Lauren Hill (8)
- Piedmont Middle: Brittani Cachine (6), Sandy Davis (7), Rachel Varghese (8)
- Porter Ridge Middle: Iryna Bychak (6), Sarah Linker (7), Penny Anderson-Breslin (8)
- Sun Valley Middle: Karianna Mosley (6), Regan Covington (7), Julie Hatfield (8)
- Weddington Middle: Stephanie Buehler (A-G), Ashley Elsaesser (H-P), Joshua Levett (Q-Z)
High School Counselors
- Central Academy of Technology and Arts: Ashley Cole, Sally Goodwin, Stephanie Graham
- Cuthbertson High: Ebony Brown-Robinson (A-C), Kacey Reder (D-H), Kelly Mills (I-Mi), Jacob Ward (Mo-Sb), Taylor Britt (Sc-Z)
- Forest Hills High: Emma York (A-C), Brianna Hines (D-J), Marcus Clyburn (K-Q), Shannon Thomas (R-Z)
- Marvin Ridge High: Emily Skidmore (A-C), Maggie Trunk (D-I), Julie Grammier (J-M), Jeff Shocki (N-Se), Jeanette Beste (Sf-Z)
- Monroe High: Michael Engelhard (A-C), Megan Lee (D-K), Tia Drake (L-Q), Ellie DeVoe (R-Z)
- Parkwood High: Troy Harris (9th grade), Shari Davidson (A-B & H-N), Adrian Atkinson (C & O-Z), Ashlee Reynolds (D-G)
- Piedmont High: Erica Henderson (A-Dr), Kelly Whitley (Du-Le), Stacey Butera (Li-Ri), Jan Blumer (Ro-Z)
- Porter Ridge High: Ashley Lawson (A-Cou), Tanisha Anderson (Cov-Hek), Bryan James (Hel-Mc), Cassidy Jarrett (Me-San), Alexandra Green (Sap-Z)
- Sun Valley High: Anne Sutton (A-B), Adriana Hargrove (C-G), Bittanee Cervini (H-Mc), Jennifer Ruiz (Me-R), Nichole Jackson (S-Z)
- Union County Early College: Jes McFadden (A-K), Cheryll Fleming (L-Z)
- Weddington High: Jumana Scoggins (A-C, Seniors N-R), Melody Harris (D-H, Seniors U-Z), Jackie Washington (I-M, Seniors S & T), Kimberley McGuire (N-R), Megan Seeley (S-Z)
Special Purpose Counselors
Contact Mental Health Therapists
Your child’s school counselor can help make a referral to speak with a mental health therapist. Please see the counselor listing above.
Contact School Social Work
- Hannah Autry: CATA, Walter Bickett Elementary and Monroe High School
- Emily Foster: Shiloh Valley Primary and Elementary Schools
- Susan Slattery-Rogers: Union County Early College and Rocky River Elementary
- Jewel Cannon: East Elementary
- Kayla (Chapman) Ritchie: Health Sciences Academy at Monroe Middle
- Rochelle Huff: East Union Middle School
- Tunisia Lumpford: Marshville Elementary
- LeighAnne Stokes: Benton Heights Elementary
Contact School Health
Wendy W. Nielsen, RN, MSN, NCSN (Director of Nursing)
- Phone: 704-296-0846
- Email: wendy.nielsen@ucps.k12.nc.us
- 400 North Church Street
Monroe, NC 28112
Kelly Clark, RN, BSN, NCSN (School Nurse Supervisor)
- Phone: 704-296-1014
- Email: kelly.clark@ucps.k12.nc.us
- 400 North Church St.
Monroe, NC 28112
Contact School Nurses
- Antioch Elementary: Grace Fisher
- Benton Heights Elementary: Melissa Burr
- Central Academy of Technology & Arts: Jill Fagala
- Cuthbertson High: Amy Haislip
- Cuthbertson Middle: Kelly Wrenn
- East Elementary: Amy McAteer-Jones
- East Union Middle: Andrea Morrison
- Fairview Elementary: Amy Ashton
- Forest Hills High: Tina Medlin
- Health Sciences Academy at Monroe Middle: Anessa Snapp
- Hemby Bridge Elementary: Sydney Lyon
- Indian Trail Elementary: Jennifer Lambert-Kite
- Kensington Elementary: Katrina Nash
- Marshville Elementary: Stefanee Terry
- Marvin Elementary: Terri Shultz
- Marvin Ridge High: Babbs Parker
- Marvin Ridge Middle: Tina McSweeney
- Monroe High: Donna Buckner
- New Salem Elementary: Melissa Burr
- New Town Elementary: Allison Fullerton
- Parkwood High: Shannon Steffler
- Parkwood Middle: Christine Skrutowski
- Piedmont High: Lisa Young
- Piedmont Middle: Hayley Clontz
- Poplin Elementary: Mollie Miller
- Porter Ridge Elementary: April Wessling
- Porter Ridge High: Kayla Perry
- Porter Ridge Middle: Ashleigh Flowe
- Prospect Elementary: Amy McAteer-Jones
- Rea View Elementary: Kiera Twombly
- Rock Rest Elementary: Jeanne Baucom
- Rocky River Elementary: Ilene Jackowitz
- Sandy Ridge Elementary: Dawn Poor
- Sardis Elementary: Aheshea Kinser
- Shiloh Valley Elementary: Esther Moreira
- Shiloh Valley Primary: Kristen Connolly
- South Providence: Ilene Jackowitz
- Stallings Elementary: Wendy Duemmler
- Sun Valley High: Riina Lynch
- Sun Valley Middle: Alenna LeCompte
- Union County Early College: Aheshea Kinser
- Union Elementary: Stefanee Terry
- Unionville Elementary: Jennifer Jones
- Walter Bickett Education Center: Sydney Lyon
- Walter Bickett Elementary: Dawn Poor
- Waxhaw Elementary: Julie Hewett
- Weddington Elementary: Vanessa Evans
- Weddington High: Penny Harrison
- Weddington Middle: Juliet Murphy
- Wesley Chapel Elementary: Bonnie Broadwell
- Western Union Elementary: Angel Allen
- Wingate Elementary: Jeanne Baucom
- Wolfe School: Amy Little
Frequently Asked Questions
How do I get help if I am concerned about my child’s academic, behavioral, emotional, mental health, or safety needs?
If you have concerns about your child’s academic progress, behavior, attendance, emotional well-being, mental health, or safety, contact your child’s school counselor, school social worker, or administrator. They can help identify appropriate supports and connect your family with school-based or community resources.
If your child's safety is at risk or they are experiencing a crisis, contact 911 or 988 for immediate assistance.
What kinds of support does the Student Support Department provide?
The Student Support Department helps schools and families by supporting areas such as school counseling, school social work, mental health, attendance, family support, and crisis response.
How are the roles of school counselors, school social workers, mental health therapists and school nurses different?
Each role has a different area of expertise. School counselors support students in academic planning, school success skills, short-term counseling, and postsecondary planning. School social workers often help address barriers that affect school success, such as attendance, family stress, or access to community resources. Mental health therapists provide therapeutic mental health services, and school nurses address health needs that affect learning and school participation. These professionals may collaborate when a student needs support in more than one area.
When should I contact student support staff?
Parents may want to reach out if they notice changes in their child’s mood, behavior, friendships, attendance, school performance, motivation, stress level, or physical well-being. Early communication can help schools respond before concerns become larger.
What student support services might be offered at my child's school?
School counselors, school social workers, and school mental health therapists provide a variety of supports to help students succeed in school. Services may include individual counseling and check-ins, small group counseling, crisis intervention and safety support, and support with social skills, coping skills, and emotional regulation.
How can the school help if my family needs outside resources or support?
Schools may be able to connect families with community resources related to food, clothing, housing, mental health services, or other needs that may impact a student’s success at school. Call your child’s school for assistance.
Family Resources / Parent Education Series
Mental Health Therapists
School-based mental health services are provided by licensed mental health clinicians during the school day to support students’ well-being. Services may include individual or group therapy, assessments, family support, crisis support, and collaboration with school staff and families.
How is mental health therapy different from school counseling?
Mental health therapy is provided by licensed clinicians who specialize in treating ongoing emotional, behavioral, or mental health needs. School counselors provide academic, social, emotional, and career support to help students succeed at school.
How can my student get connected with a school-based mental health therapist?
Parents or guardians can contact their child’s school counselor or school social worker to discuss concerns and available supports. A licensed mental health clinician can help determine whether school-based therapy is appropriate or if a community-based provider or another resource may better meet the student’s needs. Parent/guardian consent is required before school-based mental health therapy services can begin.
Mental health therapists can help with:
- Anxiety and stress
- Depression
- Grief and loss
- Self-esteem
- Attention and focus
- Family changes, including divorce
Resources to Manage Your Mental Health
- From the NC Department of Health and Human Services
- Are you currently in a crisis? Connect with someone who will listen and help
- Available 24 hours a day, 7 days a week. Hay ayuda en español.
- How to Help in an Emotional Crisis: The American Psychological Association offers information about spotting signs of emotional crisis.
- Grief Support for Children: Grief resources for kids
- Depression in Kids: A quick guide with information on depression in kids
- Differentiating Stress and Anxiety: The National Institute of Mental Health provides information on the difference between stress and anxiety
- Bullying Resource Center: The Bullying Resource Center is a website that provides information about bullying and addresses frequently asked questions.
- Social Media: The website provides information on social media, apps, and sites that are commonly used by kids and teens
- Substance Abuse Warning Signs: This website provides information regarding substance abuse warning signs
- What Every Child Needs for Good Mental Health: Mental Health America shares information on a child's mental and physical health.
Need Help?
The National Suicide Prevention Lifeline
Call 1-800-273-8255 (suicide prevention and crisis support)
988 Suicide & Crisis Lifeline
To reach the Suicide and Crisis Lifeline, call 988 or text HOME to 741741
NC Warmline
To reach the NC Warmline, call 855-733-7762 (non-clinical peer support from trained individuals with lived experience of mental health and recovery for only 18 years old and older)
Partners Crisis Line
Behavioral health crisis support; mental health referrals-multiple languages 1-888-235-HOPE (4673)
DayMark Mobile Engagement
Call 1-866-275-9552 (Mobile crisis response & intervention 24/7)
National Domestic Violence Hotline
Call 1-800-799-7233 or text LOVEIS to 22
SAMHSA Disaster Distress Helpline
Call 1-800-985-5990 or text TalkWithUs to 66746 (TTY 1-800-846-8517) (Emotional support after disasters and emergencies)
School Counseling
School counselors are highly educated, professionally certified individuals who help students succeed in school and plan their careers. An integral part of the total education system, school counselors help students form healthy goals, mindsets, and behaviors. With the aid of a school counselor, students learn to develop effective collaboration and cooperative skills, to practice perseverance, to develop time management and study skills, and to learn self-motivation and self-direction habits.
School counselors help all students:
- Apply academic achievement strategies
- Manage emotions and apply interpersonal skills
- Plan for postsecondary options
School counselors are trained to provide the following services:
- Individual student academic planning and goal setting
- School counseling classroom lessons based on student success standards
- Short-term counseling to students
- Referrals for long-term support
- Collaboration with families, teachers, and administrators/community for student success
- Advocacy for students at individual education plan meetings and other student-focused meetings
- Data analysis to identify student issues, needs, and challenges
School counselors play an essential role in creating an equitable, inclusive school culture promoting success for all.
- Roles of Elementary School Counselors
- Roles of Middle School Counselors
- Roles of High School Counselors
* Information has been obtained from the American School Counselor Association.
Contact School Counselors
- Elementary School Counselors
- Middle School Counselors
- High School Counselors
- Special Purpose Counselors
Elementary School Counselors
- Antioch Elementary: Whitney Herwig
- Benton Heights Elementary: LaQuisha Brown
- East Elementary: Jennifer Lodge
- Fairview Elementary: Taylor Heimrich
- Hemby Bridge Elementary: Laura Conway
- Indian Trail Elementary: Kaitlyn Hamilton
- Kensington Elementary: Kylene Maxwell
- Marshville Elementary: Brittany Traywick
- Marvin Elementary: Madison Levan
- New Salem Elementary: Liz Lanier
- New Town Elementary: Jessica Webster
- Poplin Elementary: Laura Moreira
- Porter Ridge Elementary: Brianne Johnson
- Prospect Elementary: Kenya Fowler
- Rea View Elementary: Jessica Sellitti
- Rock Rest Elementary: Chloe Mills
- Rocky River Elementary: Kaitlyn Jackson-Manno
- Sandy Ridge Elementary: Allison Parkhurst
- Sardis Elementary: Breanne Villas
- Shiloh Valley Elementary: Konstantinos (Konner) Mantekas
- Shiloh Valley Primary: Caroline Greer
- Stallings Elementary: Stephanie Zak
- Union Elementary: Kristina Ellerbe
- Unionville Elementary: Stacy Burnette
- Walter Bickett Elementary: April Berry
- Waxhaw Elementary: Kathryn Williams
- Weddington Elementary: Laurie Harper
- Wesley Chapel Elementary: Rene Katkowski
- Western Union Elementary: Sarah Gagne
- Wingate Elementary: Kelly Sellers
Middle School Counselors
- Cuthbertson Middle: Hillary Vaughn (6), Rachel Robinson (7), Kurt Miller (8)
- East Union Middle: Misty Tarlton (6), Mary Sorrells (7), Katie Haigler (8)
- Health Sciences Academy at Monroe Middle: Jelissa Conway (6), Jamori McNeil (7), Shan Robinson (8)
- Marvin Ridge Middle: Caroline Myers (6), Nicholas Suarez (7), Shana Harris (8)
- Parkwood Middle: Amy Schmidt (6), Meeia Robinson-Smalls (7), Lauren Hill (8)
- Piedmont Middle: Brittani Cachine (6), Sandy Davis (7), Rachel Varghese (8)
- Porter Ridge Middle: Iryna Bychak (6), Sarah Linker (7), Penny Anderson-Breslin (8)
- Sun Valley Middle: Karianna Mosley (6), Regan Covington (7), Julie Hatfield (8)
- Weddington Middle: Stephanie Buehler (A-G), Ashley Elsaesser (H-P), Joshua Levett (Q-Z)
High School Counselors
- Central Academy of Technology and Arts: Ashley Cole, Sally Goodwin, Stephanie Graham
- Cuthbertson High: Ebony Brown-Robinson (A-C), Kacey Reder (D-H), Kelly Mills (I-Mi), Jacob Ward (Mo-Sb), Taylor Britt (Sc-Z)
- Forest Hills High: Emma York (A-C), Brianna Hines (D-J), Marcus Clyburn (K-Q), Shannon Thomas (R-Z)
- Marvin Ridge High: Emily Skidmore (A-C), Maggie Trunk (D-I), Julie Grammier (J-M), Jeff Shocki (N-Se), Jeanette Beste (Sf-Z)
- Monroe High: Michael Engelhard (A-C), Megan Lee (D-K), Tia Drake (L-Q), Ellie DeVoe (R-Z)
- Parkwood High: Troy Harris (9th grade), Shari Davidson (A-B & H-N), Adrian Atkinson (C & O-Z), Ashlee Reynolds (D-G)
- Piedmont High: Erica Henderson (A-Dr), Kelly Whitley (Du-Le), Stacey Butera (Li-Ri), Jan Blumer (Ro-Z)
- Porter Ridge High: Ashley Lawson (A-Cou), Tanisha Anderson (Cov-Hek), Bryan James (Hel-Mc), Cassidy Jarrett (Me-San), Alexandra Green (Sap-Z)
- Sun Valley High: Anne Sutton (A-B), Adriana Hargrove (C-G), Bittanee Cervini (H-Mc), Jennifer Ruiz (Me-R), Nichole Jackson (S-Z)
- Union County Early College: Jes McFadden (A-K), Cheryll Fleming (L-Z)
- Weddington High: Jumana Scoggins (A-C, Seniors N-R), Melody Harris (D-H, Seniors U-Z), Jackie Washington (I-M, Seniors S & T), Kimberley McGuire (N-R), Megan Seeley (S-Z)
Special Purpose Counselors
School Social Work
School social workers employed by Union County Public Schools serve as liaisons between school, home and community. We consult with classroom teachers, school counselors, attendance personnel and school administrators to help eliminate barriers and to promote academic success for all students. We conduct home visits in order to gather pertinent information and to foster strong relationships between students, families and school personnel. Finally, in order to further assist students and families, we often collaborate with community agencies to access appropriate services not traditionally offered by the school system.
Functions
School social workers support students in their academic success:
- Develop critical thinking and problem-solving skills
- Improve attendance
- Build self-esteem
- Resolve conflicts without violence
- Strengthen interpersonal and intrapersonal skills
- Improve communication skills
- Remain in school and graduate
School social workers support families to:
- Participate more fully in their children's education, through parent conferences and school visits
- Strengthen parenting skills
- Access school and community resources
- Develop realistic expectations and ways of caring for their children which are age and developmentally appropriate
- Seek solutions to barriers that inhibit familial involvement
- Identify and meet their children's social and emotional needs
- Monitor their children's homework and attendance
- Promote trust and understanding to build partnerships among school, home and community
School social workers assist educators to:
- Have a better understanding how factors such as family, culture, socioeconomic status, and physical and mental health can affect students' performance
- Discover new resources
- Respond to crisis situations
- Identify and report child abuse, neglect and dependency
- Obtain community resources to meet the needs of students
- Work with parents effectively
School Social Work Resources
For Students
- Kids Health
- Bullying
- Mental and Emotional Health
- Union County Library
For Parents and Community
- NC Juvenile Justice Services in Union County: Court Services, Undisciplined Youth Petition
- UCPS Homeless: McKinney-Vento Homeless Assistance Information (see services section)
- Community Shelter of Union County: Services for families in transition; shelter, food pantry and support obtaining permanent housing
- Turning Point: Provides a variety of services for victims of domestic violence
- Union County Health Department: WIC, Maternal Health, Diabetes Program, Dental Clinic, Immunizations, Parenting Classes
- Union County Department of Social Services: Variety of services for qualified individuals and families
- H.E.L.P. Crisis Pregnancy Center: Free Parenting Classes
- Smart Start: A variety of programs to help ensure young children enter school healthy and ready to succeed
- Fair Play Camp School: Fair Play Camp School, Inc. provides a place for transformation. With over 500 acres, the outdoor setting provides countless opportunities to teach, explore, experience adventure and promote a sense of well-being and tranquility through outdoor therapy.
- Habitat for Humanity: Non-profit organization that helps build homes for lower-income families
- Hospice: Chameleon's Grief Camp, grief and loss services
- With Friends, Inc. : Maternal transitional living facility
- Alexander Youth Network: Provider of children's behavioral healthcare
For Staff
- Employee Assistance Program (EAP): EAP is managed by MyGroup. This confidential service is available to all full-time employees and anyone living in the employees' household. Starting in January of each year, employees are eligible for up to 6 EAP counseling sessions.
- Strategies to help with bullying
- U.S. Department of Health and Human Services
- Information on Mental and Emotional Health
Student Support Area Info and Directories
- School Counselors
- School Social Workers
- School Nurses
- Mental Health Therapists (No directory—your child’s school counselor can help make a referral to speak with a mental health therapist)
